Software Quality Assurance (SQA) and Artificial Intelligence (AI):

Hafaz Muhammad usman Akram
4 min readJun 22, 2024

Introduction:

SQA also stands for Software Quality Assurance and is a functional area in the software engineering field that has a major role to play in ensure the products that are that being developed meet the quality demand by customers. In the current society with dynamics in technology, innovations, and inventions, there has been development of applications of Artificial Intelligence (AI) in SQA with an aim of enhancing on efficiency, accuracy, as well as relevancy. Incorporation of SQA and AI provides fresh opportunities and challenges in the area of improving the quality, applying tests created with the help of AI, and analyzing the possibilities of how quality can be sustained.

Automated testing remains justifiably the primary application of AI in SQA currently with other possibilities in the future. The conventional software testing approaches use testing techniques which involve manual testing as their main strategy and this makes them both time consuming and very prone to errors. Bringing in uses of artificial intelligence and machine learning algorithms and natural language processing for the auto-generation of the test cases, executing those auto generated test cases and also for analysing the results. One application is to give the AI the power to simulate users using the envisioned software and thereby perform deep test cases of different use cases and contexts. This automation is fast in testing, and enhances the test coverage and makes it easier to detect flaws at early stages of the SDLC.

Usage of AI software in testing:

Furthermore, whereas data aggregation and real-time processing improve the predictive analysis of the possible existence and status of software defects or other performance issues, additional AI reinforcement is provided within the context of SQA. It can be realized that the AI software may be able to detect functional modes of the software that are not healthy for the users and as well the exceptions of the identified modes so as to prevent any risks affecting the users. Applying analytics for software QA is important to make sure that all the testing approaches are well focused and appropriate resources are well deployed in order to help in planning for the release of more effective and quality software products.

Also, it is crucial to influence SQA with AI to automate some testing, and complete analytical functions, which will add credibility to the process of software maintenance and bug shootings. Bugs reported can also be sorted and ranked, and depending on the extent to which the targeted system is affected can as well be categorized according to the seriousness of the identified bugs. The NLP techniques used in the system helps most of the bug reports to be directed to the respective teams facilitating quick work and quick delivery of solution to the customer.

Results:

As a result, yet another field being positively influenced by the use of artificial intelligence is the performance testing in SQA. With the help of AI algorithms one must be able to simulate ten’s and thousand’s of users concurrently using the software at hand thus creating loads with which the performance, scalability and dependability of an application can be tested. AI in performance testing aids in reducing risks associated with poor performance, inefficient employment of resources , and missed or poorly defined regulations in the initial stages of application development, thereby assisting in defining the future architecture of infrastructure and applications.

On the same regard, SQA has one or two issues that need to be addressed in as much as AI technology is concerned. The models that are relying on sensitive information or that are interacting with production systems have to meet this criterion to prevent the leakage or exposure of such information or to prevent the onset of an intrusion attack. The compliance of security level and intelligence allows meeting confidentiality, integrity, and availability requirements of important data in the SQA context of AI.

Conclusion:

It is also imperative to highlight that SQA and AI do not lack certain complexities such as data quality, skilfulness, and security but the synthesis of SQA and AI for the provision of quality software to clients is intriguing as it opens up a plethora of possibilities for improvement in the direction of efficiency and reliability to meet the new set direction and expectation of the market. This paper has founded that automation of SQA with Artificial Intelligence gives organizations an opportunity to effectively compete in the marketplace for product and services demanded by the customers through effective time to market, coupled with efficiency, and excellent customer satisfaction from quality software products.

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